Privacy Policy

Last Updated: September 30, 2025

Hairqut Inc. (“Hairqut,” “we,” “us,” or “our”) operates the website Hairqut.com and provides mobile hair- and barber-services booking (the “Services”). We are committed to protecting your privacy and safeguarding your personal information in accordance with the Personal Information Protection and Electronic Documents Act (PIPEDA) and applicable provincial legislation, including in the Province of Quebec. By using our Services, you agree to the collection, use and disclosure of your information as described in this Privacy Policy. If you do not agree with this policy, please do not use the Services.

Information We Collect – a) Personal Information You Provide: name, email address, phone number, mailing address; Payment Information: billing and payment details processed via third-party providers; Booking & Appointment Data: appointment preferences, hair style/length, allergies, special requests or conditions; Demographics: age, gender, postal code, interests. b) Automatically Collected Information: usage data (IP address, browser type, device information, pages viewed, referral source, time spent); Cookies & Tracking Technologies (see Section 6). c) Information from Third Parties: analytics providers, social login platforms, or service provider partners.

How We Use Your Information – We use your information for processing bookings, payments and delivering the Services; communicating with you about appointments, services, promotions and updates; personalising your experience and recommending stylists or products; analysing trends, improving our website and preventing fraud; marketing (with your consent) and legal compliance. We process your personal data only where we have a legal basis: consent, a contractual necessity (your booking), or our legitimate business interests (subject to appropriate safeguards).

Sharing Your Information – We do not sell your personal information. We may share data in limited circumstances: with service providers who assist with booking, payment, analytics, email marketing (bound by confidentiality); with business partners in a merger, acquisition or asset sale; with your consent for other purposes; when required by law, or to protect our rights, property or safety.

Retention & Deletion – We retain your personal information only as long as necessary for the purposes for which it was collected and as required by law. Standard retention periods may be 2 years after your last interaction, unless longer retention is necessary for legal compliance or dispute resolution. After that, we securely delete or anonymise the data.

Transfers of Your Information – Your information may be transferred to, stored and processed in Canada and other jurisdictions. When we do so, we ensure appropriate safeguards are in place (e.g., contractual protections) to maintain privacy and security.

Cookies & Tracking Technologies – We use cookies and similar tracking technologies for: Essential Cookies (required for service provisioning); Analytics Cookies (anonymous tracking of site usage); Marketing Cookies (targeted advertising—opt-out available). You can manage cookies via your browser settings or our Cookie Consent tool.

Children’s Privacy – Our Services are not directed to individuals under 18 years old. We do not knowingly collect personal information from minors. If you believe we have collected data from a minor, please contact us and we will delete it.

Your Rights – Depending on your jurisdiction, you may have rights to access the personal information we hold about you; correct or update inaccurate data; delete or anonymise your personal information; restrict or object to our processing of your data; withdraw consent where we rely on it; request data portability. To exercise your rights, please contact us at [email protected]. We will respond within 30–45 days of receipt.

Security – We implement reasonable administrative, technical and physical security measures to protect your personal information (e.g., encryption, access controls). However, no online system is 100% secure and we cannot guarantee absolute protection.

Links to Other Sites – Our Services may link to third-party sites. We are not responsible for the privacy practices of those sites. Please review their policies separately.

Changes to This Privacy Policy – We may update this Privacy Policy from time to time. The “Last Updated” date at the top will reflect the date of change. For material changes, we may notify you via email or a prominent site notice. Your continued use of our Services after changes constitutes acceptance of the updated policy.

Contact Us – If you have questions, concerns or complaints regarding this policy:

Hairqut Inc., Email: [email protected]

Address: 229-4267 Rue Sainte-Catherine Ouest.

You may also file a complaint with the Office of the Privacy Commissioner of Canada or relevant provincial authority.